Tafelberg Furnishers: Revolutionising Furniture Distribution in Southern Africa

Promotional and Corporate Gifting and Clothing Wholesale

Customer Stories

Tafelberg Furnishers, a major furniture distributor serving customers across South Africa, recognised the need to expand beyond their physical stores and tap into the growing e-commerce market.

As a valued client for approximately 4 years, Tafelberg Furnishers has been instrumental in enhancing our platform capabilities whilst we’ve supported their digital transformation journey.

www.tafelberg.co.za

The Challenge:

Limited market reach:

The company needed to increase its exposure beyond the constraints of physical store locations.

Logistics complexity:

With the move to online sales, efficiently managing deliveries across Southern Africa became a critical concern.

The Solutions:

OrderEazi Commerce delivered a comprehensive E-commerce solution tailored to Tafelberg Furnishers’ unique needs:

A versatile e-commerce platform allowing end-to-end management of online operations
Enhanced visibility in the Southern African market through digital channels
Integrated logistics management to streamline the delivery process
Customised administrative tools to simplify e-commerce operations

Results and Benefits:

Market Expansion:

OrderEazi successfully translated Tafelberg Furnishers’ brand into a robust e-commerce presence, significantly increasing their market reach across Southern Africa.

Efficient Delivery System:

By integrating advanced logistics management, OrderEazi enabled Tafelberg Furnishers to deliver products to customers’ doors in record time.

Long-term Partnership:

Throughout our 8-year collaboration, OrderEazi has continually evolved the platform to meet Tafelberg Furnishers’ growing needs, solidifying a strong, mutually beneficial partnership.

Streamlined Customer Experience:

The new platform allows customers to easily find and purchase the furniture they need, with a seamless journey from browsing to delivery.

Simplified Administration:

The custom-built administrative tools resolved the complexities associated with managing an e-commerce operation, improving overall efficiency.

“Our collaboration with OrderEazi has transformed our e-commerce capabilities through flexible shipping options, promotional price management tools, and enhanced payment processing systems. These improvements have streamlined our operations and significantly improved our customer experience.”

– JP van der Merwe, Tafelberg Digital Officer