Order Management System: How OrderEazi Can Transform Your Operations

A man is using the OrderEazi order management system on a laptop.

As the world of e-commerce continues to grow, it’s now more important than ever to not let the grass grow under your feet. To stay competitive within the market, you need to continue to meet customer demands while also exceeding expectations for fulfilment and shipping time.

Fortunately, there are many benefits to implementing a systemised order management system such as OrderEazi. Handling, tracking, and fulfilling customer orders is a painstaking process, and it’s prone to errors, which can be costly for businesses in terms of both time and money. OrderEazi helps simplify these tasks by automating many of the back-office tasks that are often time- consuming.

What is order management?

The sequence of tasks that occur right after customers place an order is known as order management. This includes finding and selecting the item in the warehouse, packing it up, and sending it off to its final destination. Along with these tasks, order management also involves recording customer information, generating shipping labels, determining order routing, managing returns and handling invoicing and payment processes.

Benefits of implementing OrderEazi in your business

OrderEazi is an intuitive cloud-based order management solution designed to perform at the level that the ever-growing market of e-commerce has come to expect. Take a look at some of the benefits you can come to expect from OrderEazi and see how we can help you to streamline your business operations:

1. A bird’s-eye view of your business

With a comprehensive overview of your sales and inventory, you can make informed decisions to meet customer demands and minimize excess stock, all while working from anywhere. But that’s just the beginning. Our platform also provides a centralized location for managing clients, suppliers, and products. With all your key business data in one convenient and user-friendly platform, you can streamline your operations and focus on what matters most – growing your business.

2. Increased customer satisfaction

Our order management system gives salespeople the freedom to focus on providing an exceptional customer experience, rather than entering data into a computer. With our automated features, salespeople can accurately manage the order process from start to finish, reducing the chance of any mistakes and giving them more time to focus on delivering top-notch customer service.

3. Increase efficiency and streamline operations

OrderEazi eliminates the need to manually monitor your inventory or keep track of incoming orders. With real-time updates, you will be notified as soon as an order is received and can track the progress of outstanding orders with ease. The platform also allows you to search order history and retrieve information about previous or completed orders quickly. Plus, as a cloud-based system, OrderEazi can be accessed from anywhere at any time.

4. Seamless integration to one centralised platform

With OrderEazi, you can benefit from a wide range of API integrations, connecting your online store, inventory management system, accounting system and courier service. By integrating all your channels and platforms into one system, you can eliminate the need to log into multiple platforms and enjoy more secure and faster data transfer. This centralised approach to managing your orders also improves accuracy and speed, saving you both time and money overall.

5. Say goodbye to long paper trails

By transitioning to a cloud-based system, businesses can reap a multitude of benefits. One such advantage is the ability to access the platform from any location, at any time, without the need for hosting capabilities. Moreover, digitising documents can lead to greater efficiency in managing information. For instance, cloud-based order management systems offer superior security compared to paper systems, which are susceptible to loss, damage, and theft. Additionally, digital documents are easier to track and organize, reducing the time and resources required for audits and repetitive tasks. This translates into substantial cost savings, as businesses no longer need to invest in paper, printers, ink, postage, or physical office space for files.

6. Access to up-to-date data

Having access to accurate and up-to-date information about your business is crucial to making informed decisions that drive growth and profitability. OrderEazi is designed to provide you with comprehensive reports that give you a clear overview of your business performance.

Our platform offers an intuitive reporting system that allows you to quickly and easily access the data you need to make informed decisions. You can access essential information about your key performance indicators (KPIs), including sales reports, supplier spend reports, commission reports, and other critical data.

Don’t hesitate to reach out to us for any questions or inquiries about OrderEazi. You can contact us directly through our website or schedule a demo to see how our platform can revolutionise your business operations.

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